We don't create designs from scratch, but our semi-custom service offers extensive personalization within our existing collections.

Semi-Custom Design Service: Currently available through event planners/designers only. Please email to inquire about availability.

Our semi-custom service includes unlimited revisions to wording and colors, plus:

Design Modifications:

• Custom font sourcing beyond our standard library
• Alternative envelope liner patterns not shown online
• Layout adjustments (alignment, spacing, arrangement)
• Simple 2-letter monograms
• Custom venue illustrations or monogram wreaths (from $320)

Material & Print Upgrades:

• Mixed printing methods (letterpress + foil, embossing + digital, etc.)
• Handmade paper accents or wraps
• Specially sourced papers and materials
• Custom color matching

Think of it as having access to our full studio capabilities while working within our proven design framework. You get professional expertise without starting from zero, and we ensure everything remains technically sound and beautifully executed.

For fully custom design work, we recommend consulting your event designer for a referral. For personalized designs within our collections, you're in the right place.

We don’t offer print-only services, but here’s why that actually works in your favor: Our expertise goes beyond printing—it’s knowing that particular size and paper weight combination won’t fit in standard envelopes, that certain fonts disappear on dark backgrounds, and catching the RSVP date that’s accidentally set after the wedding date.

We’ve built a library of hundreds of customizable designs that already solve these technical puzzles. Want to make it uniquely yours? We welcome personal touches—a watercolor illustration from your mom, a monogram you’ve designed in Canva, or meaningful artwork that tells your story. We can advise whether your files meet print quality standards and incorporate them into your suite.

(Important note: We need your artwork print-ready and high quality (300 DPI minimum, proper file format). While we can evaluate file quality and offer guidance on whether something will print well, we don’t provide file retouching, color correction, or tutorials on preparing files for print. Think of it this way: we’re excellent at incorporating your personal elements into professional designs, but the elements themselves need to arrive ready to use.)

We handle the expertise-heavy foundation (proper bleeds, typography that actually prints well) while giving you creative freedom where it counts. The result: stationery that’s both personally meaningful and professionally executed.

For true DIY designs or if you need help preparing artwork files, we recommend contacting a local print shop or graphic designer. For designs you can customize without the technical headaches—and that welcome your personal touches when they’re print-ready—you’re in the right place.

For clients who’ve already commissioned save-the-dates or invitations with us—absolutely! We love extending your established suite with coordinating pieces like welcome cards, menus, place cards, and signage. For new clients, our minimum project scope is a complete invitation suite—we don’t offer standalone day-of items. You’re welcome to explore our ready-made options in the shop for items that might work for your celebration.

Our Sample Kit includes paper swatches and printing examples to show quality and color. We don't provide samples of specific designs before ordering. If you're uncertain about how your names or wording will look in a particular collection, email us and we'll provide guidance.

Digital files aren't part of our standard service—our focus is on the complete production of your physical stationery. If you're working with a planner who needs digital elements for other vendors, let us know your specific situation. Creative Market is a great resource for fonts if you're creating additional pieces yourself.

Our sample kits include pre-designed invitation suites and comprehensive swatch books with letterpress samples, ink colors, and all cardstock options for color matching. Since creating a customized sample requires the same design work and print setup as a full order, we don't offer single customized samples.

However, if you simply have questions about how your names would look in a certain font or want to see specific text combinations, please reach out! We're happy to help you visualize these details. For those who want to see their complete suite printed before committing to the full quantity, you're welcome to place an order for our minimum of 10 pieces.

During our standard process, you'll also receive a complete digital proof with your exact wording and design, plus two rounds of revisions, ensuring you're completely happy with every detail before production begins.

After placing your order, you'll receive an email with a few simple steps to submit your wording for each piece. Take your time—your production timeline doesn't start until we receive this information. We'll professionally typeset everything and send your first proof within 1-8 business days of receiving your completed wording form.

We don't need your final addresses until you're ready to approve your proof. Upon ordering, we'll send you a secure Google Sheets template that you can fill out at your leisure. The template includes detailed formatting guidelines and examples.

We print addresses exactly as you provide them—no corrections for spelling, etiquette, or formatting—so double-check everything, especially:

• Spelling of names and streets
• Apartment/unit numbers
• ZIP codes
• Formal titles (if using)

Note: Addresses naturally vary in appearance based on length. A 5-line address will look different from a 3-line address—this variation is normal and expected with addressed envelopes.

We don't create proofs before you place your order, but we understand wanting to visualize your specific details.

If you're concerned about how your names will look—maybe one is significantly longer, hyphenated, or uses special characters—email us. We'll show you how we'd handle your specific typography challenge within your chosen collection.

Our online preview tool shows real-time updates as you customize, and every order includes professional typesetting where we perfect spacing, sizing, and visual balance. You'll see complete digital proofs before anything goes to print.

Think of ordering as the start of the design process, not the end. We're designing specifically for your information, not just dropping your text into a template.

The specific font combinations are part of what makes each collection unique—like a chef's signature spice blend. While we keep these proprietary to our designs, we offer an extensive font library if you'd like to customize your selection.

If you're looking to match fonts for day-of materials or other wedding elements, we're happy to suggest similar alternatives that will coordinate beautifully with your suite. Creative Market is our go-to recommendation for budget-friendly fonts that work well for menus, programs, and signage.

We handle the assembly that requires professional tools and expertise: envelope liners are mounted, wax seals include adhesive backing, and any vellum wraps, ribbons, or twine arrive pre-tied around your invitation cards.

All other components—invitation, details card, RSVP—arrive as separate organized stacks for you to assemble into the envelopes. This keeps shipping flat and safe while giving you flexibility for your assembly process.

Most couples find assembly straightforward and even enjoyable (wine helps—just keep it on a different table). If you need fully assembled suites, we recommend working with your planner.

Orders typically ship 3-5 weeks after proof approval, depending on your selections. (Letterpress adds a week, venue illustrations add 3 business days.)

Rush Service is available for tighter timelines—proofs in 1 business day, production in 5-7 business days.

View current turnaround times here

Remember: the clock starts after you approve your final proof, not when you place your order.

We match our printed pieces to our physical swatch samples, not to screen colors. Slight variations between digital and print are normal and expected—this is why we always recommend ordering a Sample Kit first. Color variations are not considered defects.

We work with trusted specialist partners for certain processes. Orders may ship directly from these partners to you.

If any issues arise, notify us within 48 hours of delivery with photos. We'll work with our partners to resolve any errors quickly.

Ribbon colors, envelope shades, and embellishments can vary by availability. If your exact requested material isn't available, we'll select the closest professional alternative. This is rare, but we want you aware of the possibility—especially for orders placed well after seeing a sample.

We ship via USPS or FedEx and offer:

• $10 Economy (FedEx Home Delivery, 5-8 business days)
• $35 Expedited (FedEx 2-Day)
• $70 Express (FedEx Standard Overnight, 1-2 business days)

Important: These shipping times begin after production is complete, not from order date. Your total timeline = design/proofing time + production time + shipping time.

Damage during shipping is covered. Send photos within 48 hours of delivery and we'll rush replacement pieces. Keep all packaging until your order is reviewed and approved—we may need it for carrier claims.

We currently ship within the United States only. For international orders, we recommend using a US-based mail forwarding service or having items shipped to a US address.

While USPS machines read most envelopes electronically, some combinations—like white ink on dark envelopes or certain calligraphy styles—may require hand sorting. This can add delivery time but mail typically reaches its destination.

We're not responsible for mail lost or damaged by USPS, or for invitations returned due to addressing issues. Always order 10-20 extras for important guests.

Orders can be cancelled for a full refund before you submit your wording. Once design work begins, a 15% start fee applies to any cancellation before proof approval. After proof approval, orders enter production and cannot be cancelled or refunded—we've already ordered your specific papers and materials.

All stationery is custom-produced to your specifications and cannot be returned or exchanged.

This includes:

• Color variations between screen and print
• Paper texture preferences
• Design choices you approved but later reconsidered
• Quantity adjustments after production

This is why we provide detailed proofs, two revision rounds, and recommend Sample Kits—we want you to feel confident before production begins.

If we made an error that wasn't on your approved proof—a typo we introduced, wrong paper, incorrect color—we'll rush reprint the affected pieces at no charge. Please notify us within 48 hours of delivery with photos of the issue.

Once you've approved your proof, we proceed immediately to production with your approved files. Changes after approval require a full reprint at current pricing. This is why we include two revision rounds and always recommend having someone else review your final proof—fresh eyes catch things.