Frequently Asked
We do not provide physical or digital proofs of your design before you order. However, we understand our couples may be concerned about how their names look in a certain font, or how the length of their names will affect the design. Please send us an email, and we would be happy to address these.
Two rounds of revisions to your design's wording and colors is included with your order (for a total of 3 rounds of digital proofs).
The following can be customized either within the product options, by leaving us a note at checkout, or by sending us an email:
- Wording
- Colors (card, ink, envelope, embellishments)
- Font changes (visit our font library here)
- Sending a QR code/monogram/illustration file to be used on a card in your suite
- Minor layout changes (left-aligning, right-aligning, or centering ONLY)
- Minor font size changes (increasing/decreasing sizes of names, headers, etc.)
If you have concerns about how your names or amount of text will fit or look within a certain Collection or in a certain font before ordering, please send us an email. We design and typeset every piece to fit within the same aesthetic, and we would be happy to advise you on options.
Envelope liners will be assembled into their envelopes, wax seal stickers will have an adhesive backing, and vellum wraps/ribbon/twine will be pre-tied around invitation cards.
Everything else will arrive to you unstuffed, unsealed, and in separate stacks.
Generally, orders ship within 3-5 weeks after your proof has been approved, depending on the items in your order.
Rush Service is available for an additional fee.
Click here for more information on our most up-to-date turnaround times.
We ship via USPS or FedEx and offer:
- $10 Economy (FedEx Home Delivery, 5-8 business days)
- $35 Expedited (FedEx 2-Day)
- $70 Express (FedEx Standard Overnight, 1-2 business days)
Kindly note that the shipping speed you choose is separate and in addition to your production time.
We do not have availability for Custom orders at this time.
For Semi-Custom orders (unlimited revisions to your Collection design's wording/colors, specially sourced colors/liner patterns/materials, and layout changes), we work directly with event planners/designers only. Please send us an email to inquire about availability.
Some customizations within our Semi-Custom design service include:
- Custom sourced fonts (fonts that are not within the Collections)
- Custom sourced patterns (other liner patterns that aren't on the website)
- Changing layouts (left/right aligned, centered, etc.)
- Adding simple 2-letter monograms
- Adding venue illustrations or monogram wreaths (beginning at $320)
- Mixing print methods (embossing, digital, letterpress, foil, etc. for an additional cost)
- Adding handmade paper or specially sourced paper as wrap/liner accents or for cards (for an additional cost)
- And more